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Position Summary: 負(fù)責(zé)訂單管理；支持銷售團(tuán)隊(duì)達(dá)成銷售目標(biāo)；維護(hù)客戶關(guān)系，挖掘潛在銷售機(jī)會(huì)。 Responsible for order management. Support sales team to achieve sales target, maintain customer relationship and find more sales opportunities. Duties and Responsibilities: 1. 及時(shí)回應(yīng)客戶詢價(jià)，了解客戶需求，記錄并跟進(jìn)收到的銷售線索，將確認(rèn)的銷售機(jī)會(huì)分類并分配給銷售進(jìn)行跟進(jìn)； Response to customer inquiries timely, understand customer needs, record sales leads, classify identified sales opportunities and distribute them to sales for follow-up. 2. 及時(shí)響應(yīng)客戶/銷售的報(bào)價(jià)需求并制作報(bào)價(jià)單發(fā)布，針對(duì)項(xiàng)目型銷售，協(xié)助準(zhǔn)備項(xiàng)目標(biāo)書； Timely respond to customer's quotation demand and prepare quotation sheet. Assist project sales in preparing project bidding document. 3. 積極跟進(jìn)報(bào)價(jià)發(fā)送后的反饋，并進(jìn)行記錄和分析，以推動(dòng)報(bào)價(jià)轉(zhuǎn)化為訂單； Actively follow up quotation, record and analyze it to drive the quotation transfer to an order. 4. 制作合同或協(xié)議，并審核合同條款，反饋風(fēng)險(xiǎn)給銷售進(jìn)行確認(rèn)或與客戶協(xié)商，跟進(jìn)合同審批等內(nèi)部流程； Make contract or agreement and review contract terms, feedback risk to sales for confirmation or negotiate with customer. Follow up the contract approval process internally. 5. 在 CRM 系統(tǒng)中建立新客戶，并維護(hù)客戶信息； Create and maintain customer information in CRM. 6. 根據(jù) SOP 跟進(jìn)銷售或服務(wù)訂單流程； Follow up processing of Sales or Service order according to SOP. 7. 及時(shí)發(fā)送、處理發(fā)票相關(guān)事宜； Timely delivery and invoice issue. 8. CRM 系統(tǒng)操作及訂單狀態(tài)跟進(jìn)； Operation in CRM